Since 2000, RAM Industries Inc. has maintained ISO 9001 Certification for cylinder manufacturing and custom machining services. ISO is defined by the International Organization for Standardization as standards that "ensure products and services are safe, reliable and of good quality." The ISO 9001:2008 standards specifically set out criteria by which RAM developed its Quality System. It is based on a number of ISO management principles that retains a strong focus on the customer throughout all processes in the organization.
At the start of each relationship, field sales personnel and RAM’s experienced engineering team will guide clients through the technical specifications of their cylinder and machining needs. Engineering services use 2D and 3D modeling to provide critical dimensions and simulated images of each cylinder design. These files can be integrated into equipment engineering files, and are beneficial tools for final design verification. On-site visits, meetings, technical support, and prototype services are also available to confirm cylinder fit and function with your equipment before full orders proceed to production.
The RAM Quality System continues through all manufacturing stages up to final assembly where 100% of cylinders are tested before they are individually packaged and shipped.
After every delivery, customers continue to receive support in the form of installation and technical guidance, parts, warranty and repair assistance as part of RAM's full service approach to every relationship.
RAM's Quality Committee oversees a regular schedule of internal and external quality audits. The audit process provides valuable feedback to the entire organization for continuous improvement of the Quality System. This ultimately benefits the many RAM customers who rely on consistent delivery of quality cylinders custom manufactured to their needs.
RAM is also very experienced meeting quality requirements specific to other quality standards or independent bodies (ex: API - American Petroleum Institute standards, Mill Certifications, etc.).
The RAM team recognizes your equipment and reputation demands cylinders that meet your unique needs. Trust RAM to deliver the Quality product and service you expect.